NTT DATA Hiring Helpdesk Associate - ITIL, Noida Jobs

NTT DATA is looking for a Helpdesk Associate - ITIL to join its team in Noida, Uttar Pradesh, India. The team is looking for people who want to grow with the company and work in an inclusive, adaptable and forward-thinking organization.

Responsibilities

• Provide IT Service Desk support, guidance and training to end-users on various IT devices, applications and processes.
• Record, update and escalate support issues to the next level promptly.
• Support all IT onboarding activities for end-users.
• Work with internal IT teams on system testing, integration and maintenance.
• Look for new IT business tools that support business users and the internal IT team.
• Look for, suggest, evaluate and implement process and technology improvements.
• Show willingness to learn and grow in other IT business areas.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. It is committed to accelerating client success and positively impacting society through responsible innovation. It is one of the world's leading AI and digital infrastructure providers, with capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services.

NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, the company hires locally to its offices or client sites. Work arrangements may change based on client requirements, and in-office attendance may be needed for meetings or events depending on business needs.