Mastercard supports economies and individuals across more than 200 countries and territories. Working with partners and customers, the company contributes to building a sustainable economy where everyone can prosper.
Its technology, innovation, partnerships and global network enable secure, simple and accessible digital payment solutions. Mastercard delivers products and services that help people, businesses and governments reach their full potential.
The Specialist, Product Operations within the Advisors Client and Product Support (CAPS) team ensures that customer inquiries are handled professionally and resolved in a timely manner. The role focuses on maintaining strong satisfaction and loyalty among users of Mastercard information services products.
Supported solutions include PortfolioAnalytics, Location Services, Merchant Identifier, Local Market Intelligence and the Global Collections Only program. The team assists more than 10,000 internal and external users globally while meeting defined service level agreements.
Individuals with access to Mastercard systems, information and assets are expected to follow established security policies and practices. Responsibilities include maintaining confidentiality and integrity of information, reporting suspected security incidents and completing required security training programs.
Mastercard is a leading global payments technology company headquartered in Purchase, New York, USA. Founded in 1966, it operates one of the world's largest payment networks, connecting consumers, financial institutions, merchants, governments, and businesses in over 210 countries and territories. The company's mission is to make transactions safe, simple, smart, and accessible, driving innovation in digital payments and financial inclusion. With more than 30,000 employees worldwide, Mastercard is recognized for its strong brand, secure infrastructure, and commitment to advancing commerce through cutting-edge technology.
Mastercard's core activities include processing payment transactions, developing secure payment solutions, and offering value-added services such as fraud prevention, data analytics, and loyalty programs. In recent years, the company has expanded its portfolio through strategic acquisitions and partnerships, including ventures into open banking, cybersecurity, and blockchain-based solutions. Notably, Mastercard has been active in promoting sustainability and inclusive growth, launching initiatives to support small businesses and underserved communities. Its market position remains robust, competing alongside Visa and American Express as one of the most trusted names in global financial services.
Websitemastercard.com
