Mastercard powers economies and supports people in more than 200 countries and territories. The company works with partners to build a sustainable digital economy where individuals and businesses can thrive. Its technology, secure networks, and partnerships help make payments simple, safe, smart, and accessible.
Through innovation and collaboration with financial institutions, governments, and businesses, Mastercard delivers products and services that help customers achieve their goals while promoting inclusion and economic growth.
The Business Operations (BizOps) team is looking for a Business Operations Site Reliability Engineer (SRE). This team acts as the production readiness steward for Mastercard products and ensures that platforms remain stable, reliable, and healthy.
BizOps engineers support developers during the application build phase by promoting strong operational design practices such as automation, monitoring, and capacity planning. The goal is to help teams create scalable and fault-tolerant systems while encouraging developer ownership of production services.
The team manages daily operations with a strong focus on incident triage, root cause analysis, and blameless post‑mortems. By understanding the business impact of applications, BizOps engineers help improve reliability while ensuring excellent customer experience.
Business Operations teams engage early in the development lifecycle to proactively guide production readiness and manage changes effectively. They also support compliance, risk mitigation, and operational standards across environments while aligning product priorities with operational needs.
All activities involving access to Mastercard assets, systems, or networks carry inherent risk. Employees are expected to follow Mastercard security policies, maintain confidentiality and integrity of information, report potential security incidents, and complete all required security training.
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Mastercard is a leading global payments technology company headquartered in Purchase, New York, USA. Founded in 1966, it operates one of the world's largest payment networks, connecting consumers, financial institutions, merchants, governments, and businesses in over 210 countries and territories. The company's mission is to make transactions safe, simple, smart, and accessible, driving innovation in digital payments and financial inclusion. With more than 30,000 employees worldwide, Mastercard is recognized for its strong brand, secure infrastructure, and commitment to advancing commerce through cutting-edge technology.
Mastercard's core activities include processing payment transactions, developing secure payment solutions, and offering value-added services such as fraud prevention, data analytics, and loyalty programs. In recent years, the company has expanded its portfolio through strategic acquisitions and partnerships, including ventures into open banking, cybersecurity, and blockchain-based solutions. Notably, Mastercard has been active in promoting sustainability and inclusive growth, launching initiatives to support small businesses and underserved communities. Its market position remains robust, competing alongside Visa and American Express as one of the most trusted names in global financial services.
Websitemastercard.com
