HCLTech Hiring Microsoft Intune Administrator in Noida | Experienced

Job Summary

This is an Intune Modern Management Engineer (L2) role. The engineer administers and supports Microsoft Intune environments, covering device enrollment, device groups, configuration profiles, compliance policies and device restrictions.

Key Responsibilities

• Device Enrollment and Provisioning: Support Windows device enrollment into Intune for Entra Joined and Hybrid Joined devices, plus Autopilot enrollment and provisioning. Troubleshoot enrollment and provisioning failures and support zero-touch deployment.
• Windows Autopilot: Support Autopilot deployments and troubleshoot Enrollment Status Page (ESP) failures, profile assignment issues and registration errors. Assist with user-driven and pre-provisioned deployments.
• Application Management: Deploy and manage Microsoft 365 Apps, Microsoft Store Apps, Win32 applications and Enterprise Applications through Intune. Troubleshoot deployment failures and support Company Portal availability.
• Windows Update and Autopatch: Monitor Windows Update for Business deployments and support update ring administration. Troubleshoot update failures and review update compliance reports.
• Compliance and Endpoint Security: Administer compliance policies and monitor non-compliant devices. Assist with BitLocker, Microsoft Defender and security baseline policies, and escalate security issues to L3 teams.
• Identity and Access: Support Microsoft Entra ID device registration and troubleshoot join, registration and Conditional Access problems. Validate MFA and device compliance, coordinating with identity teams when needed.
• Incident and Request Management: Resolve L2 incidents and service requests, perform root cause investigations, escalate complex issues to L3 engineers and maintain SLA commitments.
• Reporting and Documentation: Monitor compliance, enrollment and deployment status, build operational reports and dashboards, and take part in governance and service review meetings. Maintain SOPs, runbooks, knowledge articles and audit evidence.

Key Skills

Experience with Intune administration, Windows 10/11 management, Autopilot, Windows Update for Business and Autopatch, Entra ID, endpoint security and ServiceNow ITSM processes. Working knowledge of SCCM co-management, PowerShell basics and Microsoft Graph is useful. German language (B2) is preferred for DACH-region support rotations.