Overview
Overview
This Executive role sits in Operations and focuses on back-end and data entry work. The posting requires work from the office.
Required Knowledge and Skills
- Working knowledge of HTML, XML and CSS
- Good written and verbal communication skills
- Ability to work well within a team while keeping a positive attitude
- Computer literacy and good keyboard skills
- Ability to multitask and prioritize work schedules
Key Responsibilities
- Tracking individual quality and operational stats
- Meeting delivery timelines set by clients
- Working as a team player with a sharp eye for detail, flagging issues and checking completed work in real time
- Managing daily capacity to deliver the numbers and reports required each day
- Multitasking and managing tasks by priority
- Using MS Office applications to manage files and trackers efficiently
- Being flexible to take on ad hoc tasks
- Keeping to schedule and following company policies and procedures
Additional Responsibilities
- Amending styles where they are incorrect
- Coordinating with different teams to complete tasks
- Handling additional ad hoc tasks
- Communicating day to day with brands
- Meeting daily set targets
- Preparing monthly reports
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EXL
EXL (EXL Service Holdings, Inc.) is a global data analytics, digital operations, and business process management company headquartered in New York, United States. Founded in 1999, the company helps organizations transform their operations using data, artificial intelligence, and domain expertise. EXL serves clients across industries such as insurance, healthcare, banking and financial services, retail, and travel, providing services that include analytics, AI-driven decision support, finance and accounting outsourcing, and customer operations.
With a workforce of tens of thousands of employees operating across North America, Europe, Asia, and other global delivery centers, EXL is recognized as a leading provider in the analytics-led outsourcing and digital transformation space. The company combines deep industry knowledge with advanced data science and cloud technologies to help enterprises improve efficiency, manage risk, and enhance customer experience. In recent years, EXL has strengthened its analytics and AI capabilities through acquisitions and platform investments, positioning itself as a prominent player in data-driven business services.
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Websiteexlservice.com