Executive (Back Office) at EXL | Uttar Pradesh
Free, 3 of each a month. Or have a person review your resume, ₹499.
The user is responsible for processing all back office transactions in the US P&C client area, namely mid-term changes, endorsements, coding, correspondence, etc.
Primarily responsible for processing transactions as per the SLAs outlined by the client. Ensure all transactions are processed according to defined and documented desktop procedures, and that assigned targets are met in accordance with SLAs. Ensure the quality of transactions complies with predefined parameters. Expected to work within strict deadlines, meet and continuously strive to exceed expectations for all process metrics and customer satisfaction measures.
Key Responsibilities
- Data entry
- Copying information from one screen/source to another
- Very low training/ramp time (between 0 to 5 days)
- Standard processing approach in almost all scenarios
- Very low AHT (between 0 to 5 mins) for processing
Qualifications
Higher Education Diploma with 0 - 2 years of relevant experience.
Skills and topics
More jobs like this
EXL (EXL Service Holdings, Inc.) is a global data analytics, digital operations, and business process management company headquartered in New York, United States. Founded in 1999, the company helps organizations transform their operations using data, artificial intelligence, and domain expertise.
- Size
- 1,000+ people
- Open jobs on talentd
- 88 jobs
- Pay in this post
- ₹3.5–5 LPA
- Founded
- 1999
- Headquarters
- New York, New York, USA
- Website
- exlservice.com
Other EXL jobs open now
- Back Office Executive₹2.5–3.5 LPA
- Finance ExecutiveHybrid · ₹4–5 LPA
- ExecutiveHybrid · ₹3–5 LPA
- All 88 EXL jobs
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Questions about this job
Can 2026 graduates apply for this EXL Back Office Executive job?
Yes. The post takes batch 2024, 2025 and 2026, and asks for Higher Education Diploma, with 0–2 years of experience.
What is the salary for Back Office Executive at EXL in Uttar Pradesh?
The post lists ₹3.5–5 LPA.
How do I prepare for the EXL interview?
Revise the skills the post asks for (Back Office, Data Entry and MS office) and practise common fresher interview questions on FleetCode.