Overview
Role Description
This position is part of the Trade Finance Operations team, supporting products such as Letters of Credit, Collections, and Bank Guarantees. The role provides exposure to multiple trade finance processes, with opportunities to expand knowledge across different products. Subject matter experts provide training to help employees understand operational processes and industry guidelines.
Benefits
Employees are eligible for a flexible benefits program designed to support well-being and professional growth.
- Comprehensive leave policy
- Gender-neutral parental leave
- Childcare assistance reimbursement (100 percent)
- Sponsorship for industry-relevant certifications and education
- Employee Assistance Program for employees and family members
- Hospitalization insurance coverage for employees and dependents
- Accident and term life insurance
- Health screening for employees aged 35 and above
Key Responsibilities
- Manage day-to-day process service delivery activities
- Act as an escalation point for internal and external stakeholders
- Provide operational and technical guidance for client and team queries
- Monitor workflows and ensure operational controls are maintained
- Lead and support process improvement initiatives
- Ensure tasks are completed within defined service level agreements
- Identify potential operational risks and take appropriate mitigation steps
- Support team members in resolving operational challenges
- Handle multiple tasks effectively while maintaining service standards
- Delegate responsibilities where appropriate and guide team members
- Maintain structured upward and downward communication
- Assist in recruitment activities and employee training
- Supervise and support the development of team members
- Drive efficiency initiatives and operational projects
- Ensure backup coverage for critical roles and assist other teams during high volumes or staffing gaps
- Collaborate with process owners, stakeholders, and internal teams to support business growth
Skills and Experience
- Understanding of trade finance rules and guidelines issued by ICC, including UCP and URC
- Knowledge of legal, credit, and operational risks related to trade products and services
- Ability to communicate effectively in both written and verbal formats
- Flexibility to work in late night shifts
- CDCS certification is considered an advantage
Support and Development
- Training and development programs to build expertise
- Coaching and mentorship from experienced team members
- A culture that encourages continuous learning and career progression
- Flexible benefits that can be tailored to individual needs
About the Company
Deutsche Bank promotes a collaborative and responsible working culture where employees are encouraged to take initiative and contribute to shared success. The organization supports an inclusive and fair work environment for all employees.
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Education Requirements
- Bachelor's degree in a relevant discipline
Eligible Batch Years

Deutsche Bank
Deutsche Bank AG is a leading global financial services provider headquartered in Frankfurt, Germany. Founded in 1870, the bank operates in over 60 countries and employs more than 80,000 people worldwide. Its mission is to enable economic growth and societal progress through responsible banking, offering a wide range of services including investment banking, asset management, corporate banking, and retail banking. Deutsche Bank serves individuals, corporations, governments, and institutional investors, positioning itself as a key player in global finance.
Known for its strong presence in Europe and significant operations in the Americas and Asia-Pacific, Deutsche Bank has been actively restructuring in recent years to improve profitability and strengthen its balance sheet. The bank has made strides in digital transformation, sustainability initiatives, and expanding advisory services. Recent developments include improved earnings performance, strategic cost reductions, and enhanced ESG commitments, reflecting its aim to adapt to evolving market conditions and regulatory environments while maintaining its reputation as one of the world's most prominent financial institutions.
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