This role follows a hybrid work model with an expectation of working from an HPE office approximately two days per week.
Hewlett Packard Enterprise is a global edge-to-cloud company helping organizations transform how they operate and innovate. The company supports businesses in connecting, protecting, analyzing, and acting on data and applications across environments from edge to cloud. HPE encourages diverse perspectives and supports employees with flexible work practices while driving meaningful progress together.
HPE Financial Services helps organizations secure the investment required for digital transformation in a sustainable and innovative way. The team partners with customers across their IT asset lifecycle, from edge infrastructure to end-user devices. Financial and asset management solutions are supported by technology upcycling services tailored to each client’s goals and scale.
This role provides professional solutions for company end users, dealers, and service providers when handling unresolved or escalated issues received through phone or written communication. It also serves as an escalation point for internal field teams, executives, and channel partners regarding customer satisfaction matters such as product availability, pricing concerns, safety issues, and complaints related to company representatives or authorized dealers.
Health and Wellbeing
Employees and their families are supported through a comprehensive benefits package focused on physical, financial, and emotional wellbeing.
Personal and Professional Development
HPE invests in career growth with programs that help employees develop expertise in their field or explore opportunities across different teams and divisions.
Inclusive Culture
The company promotes an inclusive workplace where diverse backgrounds are valued. Teams collaborate in a flexible environment while working together to innovate and deliver impact.
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Hewlett Packard Enterprise (HPE) is a global technology leader specializing in enterprise-grade solutions for IT infrastructure, cloud services, and data analytics. Established in 2015 following the corporate split of Hewlett-Packard, HPE focuses on helping organizations accelerate their digital transformation through innovative products and services. The company's mission is to advance the way people live and work by delivering intelligent solutions that enable seamless connectivity, efficient data management, and scalable computing power.
Headquartered in Houston, Texas, USA, HPE operates in more than 150 countries and employs over 60,000 people worldwide. It is recognized for its strong market position in servers, storage, networking, and hybrid cloud solutions, as well as its leadership in edge computing. Recent achievements include advancements in AI-driven infrastructure management and strategic acquisitions to bolster its capabilities in networking and cloud-native platforms. HPE continues to be a trusted partner for enterprises seeking secure, sustainable, and high-performance IT solutions.
Websitehpe.com
