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Cornerstone is hiring Junior Support Specialist |
Cornerstone
Pune, Maharashtra
Published by
Haris Khan
Updated Jun 20, 2025
Cornerstone OnDemand is hiring a Junior Support Specialist to join our Global Customer Support Team. This role involves providing Level 1 technical and functional support to our clients on the Cornerstone product suite. You will communicate with clients primarily via phone, email, and CRM systems (Salesforce), and ensure timely resolution of application-related queries.
As a Frontline Engineer, you are expected to combine customer service excellence with technical proficiency. You’ll be the first point of contact for troubleshooting issues, educating clients on product functionality, and collaborating with internal teams to resolve escalated cases.
Batch Eligible:
Education Requirement:
SaaS, Cloud Computing, FTP, SSO, SMTP, HTML, CRM, Salesforce, Application Support, SLA Management, Customer Relationship Management
Cornerstone OnDemand is a global leader in AI-powered workforce development solutions. Our platform, Cornerstone Galaxy, is used by over 7,000 organizations and 100 million+ users worldwide, helping them build high-performing and future-ready teams.
We empower people and organizations to learn, grow, and thrive in an ever-changing world.
Cornerstone is proud to be an Equal Opportunity Employer. We welcome individuals from all backgrounds, including protected veterans and persons with disabilities. If you require accommodations during the hiring process, please reach out to careers@csod.com.
Cornerstone is a global leader in talent management and human capital management (HCM) software solutions. Founded in 1999 and headquartered in Santa Monica, California, Cornerstone empowers organizations to realize the potential of their workforce through comprehensive cloud-based platforms for learning, performance management, recruiting, and employee development. Serving over 7,000 clients and more than 100 million users across 180 countries, Cornerstone’s mission is to help people and organizations grow together.
Recognized for its innovation and robust suite of HR solutions, Cornerstone has consistently been positioned as a market leader by industry analysts such as Gartner and Forrester. In recent years, the company has expanded its offerings through strategic acquisitions, including the purchase of Saba Software in 2020, further strengthening its position in the learning and talent experience market. Cornerstone is known for its commitment to diversity, equity, and inclusion, as well as its focus on delivering measurable business impact for its clients.
Websitecornerstoneondemand.com