Barclays Hiring Process Expert in Noida | Banking Ops

Job Description

The Process Expert supports business units with day-to-day operational activities including processing, reviewing transactions, reporting, trading support, and issue resolution. The role focuses on maintaining operational efficiency while ensuring processes comply with internal policies and regulatory standards.

Purpose of the Role

Provide operational support to business areas by handling daily processing activities, reviewing transactions, generating reports, and addressing operational issues. The position contributes to efficient operations and consistent service delivery across teams.

Key Responsibilities

• Assist business teams with operational activities such as processing, reviewing, reporting, trading support, and resolving operational issues.
• Work with teams across the bank to align and integrate operational processes.
• Identify opportunities to improve processes and recommend enhancements.
• Develop and implement operational procedures and controls that reduce risk and maintain efficiency.
• Create reports and presentations on operational performance and share insights with internal stakeholders.
• Monitor industry developments and adopt best practices within banking operations.
• Participate in projects or initiatives that improve operational effectiveness.

Analyst Expectations

• Provide specialist support and advice to meet stakeholder or customer requirements.
• Complete assigned tasks accurately and within defined timelines.
• Take responsibility for specific processes within the team.
• Manage individual workload while supporting system and process implementation within the work area.
• Collaborate with related teams and follow defined procedures and operational guidelines.
• Review the work of colleagues when required to ensure internal and stakeholder standards are met.
• Take ownership of risk management and strengthen controls related to assigned tasks.
• Develop understanding of operational principles and how different teams contribute to broader objectives.
• Make decisions using prior experience and evaluate options when situations are not fully covered by procedures.
• Communicate operational or administrative information clearly to stakeholders and customers.
• Build relationships with stakeholders to understand their needs and address operational requirements.

Colleagues are expected to demonstrate Barclays values including Respect, Integrity, Service, Excellence, and Stewardship. Employees are also encouraged to follow the Barclays mindset of Empower, Challenge, and Drive in daily work.

In this position, you will manage operational processes within a business area, support risk management initiatives, and ensure adherence to regulatory and internal standards.

Role Requirements

• Graduate or Postgraduate in any discipline.
• Non voice operational role.
• Handle the full lifecycle of sales finance transactions from initiation to completion.
• Ensure service level agreements are consistently met.
• Escalate issues promptly to line managers.
• Identify and mitigate risks related to sales finance transactions while following bank policies and regulatory guidelines.
• Improve process efficiency, accuracy, and turnaround time for transaction handling.
• Maintain strict compliance with internal controls and regulatory requirements.
• Support the Team Manager with daily operational activities.
• Identify processing issues and implement corrective actions to prevent recurrence.
• Assist in managing workflow to maintain productivity, accuracy, and service performance.
• Verify and authorize transactions within defined authorization limits and manage exception cases.
• Follow operational procedures and quality checks to ensure compliance.
• Coordinate with onshore and offshore teams to prioritize transactions when required.
• Use MS Excel and MS Word for reporting and operational documentation.
• Work independently in a fast paced environment and adapt to changing shift patterns.

Candidates may be evaluated on capabilities such as risk and control awareness, change management, business understanding, strategic thinking, and digital or technology related skills.