Barclays Hiring Process Advisor in Noida | Banking Ops

Job Description

Purpose of the Role

The role supports business teams with daily operational activities such as processing, reviewing, reporting, trading support, and resolving issues. The position contributes to maintaining smooth operations across banking processes.

Accountabilities

• Assist different business units with day to day activities including processing, reviewing transactions, reporting, trading support, and issue resolution.
• Work with teams across the bank to align and integrate operational processes.
• Identify improvement opportunities within operational workflows and recommend enhancements.
• Develop and implement procedures and operational controls that reduce risk and improve efficiency.
• Create reports and presentations related to operational performance and share insights with senior internal stakeholders.
• Track industry developments and apply best practices in banking operations.
• Participate in projects and initiatives aimed at improving operational effectiveness.

Analyst Expectations

• Meet stakeholder and customer needs through high quality operational delivery and service.
• Carry out assigned activities on time and according to defined standards.
• This role does not include people management responsibilities.
• Execute tasks according to established processes and procedures while collaborating with team members.
• Escalate policy breaches or issues where required.
• Take responsibility for operational execution and customer service tasks.
• Manage risks and maintain strong controls within assigned work areas while adhering to regulatory and internal standards.
• Develop an understanding of team objectives and how the function integrates with other teams across the organization.
• Operate within defined procedures that may involve a range of work routines.
• Interpret procedures, assess available options, and make decisions based on factual analysis.
• Build relationships with stakeholders and customers to understand needs and ensure smooth operational processes while handling sensitive matters appropriately.

Employees are expected to demonstrate the Barclays values of Respect, Integrity, Service, Excellence and Stewardship. The role also reflects the Barclays mindset of Empower, Challenge and Drive in day to day work.

In this position, you will help ensure adherence to regulatory requirements and assist in reducing financial crime risks. Working within the Know Your Customer team, responsibilities include reviewing client information, performing due diligence checks, and ensuring compliance with internal and external regulations.

Skills Relevant for Success

• Understanding of Know Your Customer concepts including customer identification, due diligence, and regulatory compliance.
• Ability to analyze customer information, detect inconsistencies, and escalate potential financial crime concerns.
• Strong time management to handle complex and business critical tasks while meeting defined service level timelines.
• Collaboration with multiple teams across the organization to support an integrated client experience and improve operational processes.

Desirable Skills

• Ability to carefully review customer documents and ensure completeness and accuracy of data.
• Clear written documentation and professional communication with internal stakeholders when requesting additional information or reporting findings.
• Effective workload management to handle multiple tasks within set timelines.
• Accurate KYC analysis with a strong focus on detail and judgement.

The role may also assess capabilities in risk and controls, change and transformation, business understanding, strategic thinking, and digital technology alongside job specific technical knowledge.