Overview
Job Description
This role supports business units with day to day operational activities including processing, review, reporting, trading support, and issue resolution. The position works closely with internal teams to ensure operational processes run efficiently and align with regulatory and internal standards.
Purpose of the Role
Provide operational support to business areas by handling routine processing tasks, reviewing data and documentation, and assisting in resolving operational issues while maintaining compliance and efficiency.
Key Responsibilities
- Assist business teams with operational tasks such as processing, reviewing, reporting activities, and resolving issues.
- Collaborate with teams across the bank to align and integrate operational processes.
- Identify improvement opportunities in operational workflows and recommend enhancements.
- Develop and implement procedures and controls to reduce risk and maintain operational effectiveness.
- Prepare reports and presentations on operational performance and communicate insights to internal stakeholders.
- Track industry trends and apply best practices within banking operations.
- Participate in initiatives and projects aimed at improving operational efficiency.
Analyst Expectations
- Meet stakeholder and customer needs by delivering operational excellence and reliable service.
- Complete assigned activities on time and maintain high quality standards.
- Follow established procedures and contribute to team deliverables.
- Identify and escalate potential policy breaches when required.
- Take responsibility for operational execution and customer service tasks.
- Manage risk and strengthen controls within assigned responsibilities while complying with relevant regulations and codes of conduct.
- Understand how individual responsibilities align with broader team objectives and other functional teams.
- Work within defined procedures that may involve varied work routines.
- Analyse factual information to make appropriate decisions within defined options.
- Build relationships with stakeholders and customers to support smooth operations and address issues when needed.
KYC Responsibilities
As part of the Know Your Customer team, the analyst reviews customer information, performs due diligence checks, and ensures compliance with internal policies and external regulatory requirements. The role contributes to identifying potential financial crime risks and maintaining accurate customer records.
Skills for Success
- Understanding of KYC concepts including customer identification, due diligence, and regulatory compliance requirements.
- Ability to review customer data, detect inconsistencies, and escalate potential financial crime risks.
- Capability to complete complex operational tasks within defined timelines while meeting service level agreements.
- Work collaboratively with teams across the organization to improve processes and support a consistent client experience.
Additional Capabilities
- Careful review of customer documentation to ensure accuracy and completeness.
- Clear written and verbal communication with internal stakeholders when requesting information or documenting findings.
- Effective workload management to handle high priority tasks within target timelines.
- Strong analytical judgement and attention to detail when performing KYC reviews.
Employees are expected to demonstrate Barclays values including Respect, Integrity, Service, Excellence and Stewardship, along with the Barclays mindset of Empower, Challenge and Drive.
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Education Requirements
- Bachelor's degree or equivalent qualification
Eligible Batch Years

Barclays
Barclays is a leading global financial services provider headquartered in London, United Kingdom. Founded in 1690, the company has grown into one of the world's most prominent multinational banks, offering a wide range of services including retail banking, corporate and investment banking, wealth management, and credit card services. With a workforce exceeding 80,000 employees across more than 40 countries, Barclays is committed to delivering innovative financial solutions and fostering sustainable growth for its clients and communities.
The company's mission centers on helping people achieve their ambitions in the right way, emphasizing integrity, service, and stewardship. Barclays has a strong market position in the UK and significant operations in the US and other international markets. In recent years, it has invested heavily in digital transformation, enhancing its online and mobile banking capabilities. Notably, Barclays has been recognized for its sustainability initiatives, including financing renewable energy projects and supporting green bonds, reflecting its commitment to responsible banking and environmental stewardship.
Company Details
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Websitebarclays.com