Overview
Job Description
Amdocs is seeking a highly analytical and customer-focused Business Analyst to join their team in Pune. This role offers the opportunity to work in a global, dynamic environment with leading-edge technologies and high-impact business solutions.
Key Responsibilities
- Analyze and understand customer business needs and translate them into technical and functional requirements
- Prepare comprehensive business documents and solution specifications
- Design integrated, efficient, and scalable solutions aligning with customer goals and system operability
- Conduct product demonstrations and formal reviews with stakeholders
- Ensure alignment between customer expectations and solution delivery
- Support solution scoping and configuration, including test plan development and execution
- Troubleshoot and resolve implementation/configuration issues
- Communicate technical details and business impacts of new solutions to customers
Required Qualifications
- Bachelor’s degree in Computer Science or Industrial Engineering & Management with a focus on Information Systems
- Strong communication skills and ability to engage with clients using various presentation methods
- In-depth understanding of end-to-end business processes and relevant product functionality
- Knowledge of the telecom industry and business frameworks like ETOM and ASOM
- Prior experience in cross-domain or cross-functional team collaboration is an added advantage
Technical Skills Required
Business Analysis, Documentation, Requirement Gathering, Solution Design, Telecom Domain Knowledge, ETOM, ASOM, Client Interaction, Presentation Skills, Functional Testing, Configuration Management
Why Join Amdocs?
- Opportunity to contribute to industry-leading solutions and products
- Work with a global leader in the communications and media software industry
- Collaborate with a diverse, inclusive, and highly skilled international team
- Enjoy a competitive benefits package including health, dental, vision, and life insurance
- Access to paid time off, parental leave, and wellness programs
- Flexible work structure and generous leave policies
- Career growth opportunities through continuous learning and development programs
- Be part of a company committed to making a societal impact through diversity, inclusion, and sustainable practices
About Amdocs
Amdocs is a global leader in software and services for communications, media, and financial services providers. With a revenue of $5 billion in FY 2024 and presence across multiple countries, Amdocs helps service providers transition to the cloud, implement 5G, and drive digital transformation.
For more information, visit www.amdocs.com
Equal Opportunity Statement
Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce.
If an employer asks you to pay any kind of fee, please notify us immediately. Talentd does not charge any fee from applicants and we do not allow other companies to do so.
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Education Requirements
- Bachelor's Degree in Computer Science or Industrial Engineering & Management (Information Systems)
Eligible Batch Years
Amdocs
Amdocs is a leading multinational corporation specializing in software and services for communications, media, and financial services providers. Founded in 1982, the company delivers solutions that enable service providers to transform their business operations, enhance customer experiences, and drive innovation in a rapidly evolving digital landscape. With a workforce of over 30,000 employees across more than 85 countries, Amdocs is recognized for its deep industry expertise and robust portfolio of products, including customer experience systems, billing platforms, and digital transformation services.
The company's mission is to help its clients embrace the future by enabling them to build agile, intelligent, and connected customer journeys. Amdocs has established a strong market position through long-term partnerships with major telecom operators and media companies worldwide. Recent achievements include advancements in 5G monetization solutions, cloud-native platforms, and AI-driven customer engagement tools. The company continues to expand its capabilities through strategic acquisitions and collaborations, reinforcing its reputation as a trusted partner for digital transformation in the communications industry.
Company Details
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Websiteamdocs.com