Overview
Quality Service Associate, Cross Border
The Quality Service Associate is responsible for executing test case instructions and identifying discrepancies during software testing. The role focuses on delivering accurate testing results within defined timelines.
Key Responsibilities
- Execute prepared test cases to validate software builds.
- Carry out test case execution and accurately report any bugs or issues identified.
- Understand and follow testing procedures and guidelines for new builds and releases.
- Perform regression and repetitive testing to qualify builds while maintaining quality standards.
- Use internal software tools to capture testing data on a daily basis.
- Document results, communicate findings, escalate failures, and provide regular status updates.
- Raise questions or failures related to test execution through the clarification portal and close them according to defined SLAs.
Basic Qualifications
- Bachelor's degree.
- Knowledge of QA methodologies and testing tools.
Preferred Qualifications
- Understanding of software testing principles and methodologies.
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Education Requirements
- Bachelor's degree
Eligible Batch Years
Amazon
Amazon is a multinational technology and e-commerce giant founded in 1994 by Jeff Bezos in Seattle, Washington, USA. Originally launched as an online bookstore, Amazon has since evolved into one of the world's largest and most diversified companies, offering products and services across retail, cloud computing, digital streaming, artificial intelligence, and logistics. Its mission is "to be Earth's most customer-centric company," striving to offer customers the widest selection, lowest prices, and utmost convenience.
With over 1.5 million employees globally, Amazon operates extensive fulfillment and delivery networks, powers its AWS (Amazon Web Services) cloud platform used by millions of businesses, and owns subsidiaries such as Whole Foods Market, Audible, and Twitch. The company consistently ranks among the top in global market capitalization and is recognized for its innovation, operational efficiency, and disruptive impact on multiple industries. Recent developments include continued expansion of AWS services, advancements in AI-driven shopping experiences, and sustainability initiatives aimed at achieving net-zero carbon emissions by 2040.
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