
Postmates is an American on-demand delivery service that connects customers with local couriers to deliver food, groceries, and retail items from nearby restaurants and stores. Founded in 2011 in San Francisco, California, the company quickly became a major player in the gig‑economy logistics space, enabling users to order from thousands of local merchants through a mobile app and have items delivered within minutes. Its mission has centered on making urban logistics fast, reliable, and accessible by building a flexible network of independent couriers.
Postmates expanded rapidly across major U.S. cities and became known for its broad marketplace model, allowing deliveries from restaurants, convenience stores, and even non-food retailers. In 2020, Uber acquired Postmates for approximately $2.65 billion, integrating many of its services into Uber Eats while maintaining elements of the Postmates brand and merchant network. Prior to the acquisition, the company employed over a thousand staff and had built a strong reputation for last‑mile delivery innovation, including its autonomous delivery robot initiative, Serve.
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