Pegasystems Inc., commonly known as Pega, is a global software company that develops enterprise AI decisioning and workflow automation platforms. Founded in 1983 by Alan Trefler and headquartered in Cambridge, Massachusetts, the company helps organizations automate complex business processes, manage customer relationships, and optimize operational efficiency through its low‑code platform. Pega’s flagship products, including Pega Platform and Pega Customer Decision Hub, integrate AI, case management, and robotic process automation to support digital transformation across industries.
With more than 6,000 employees worldwide, Pega serves large enterprises in sectors such as financial services, telecommunications, healthcare, and government. The company is widely recognized as a leader in business process management (BPM) and low‑code application development, frequently appearing in analyst reports from firms like Gartner and Forrester. In recent years, Pega has expanded its capabilities with AI-driven decisioning and generative AI features to help enterprises personalize customer engagement and automate complex workflows at scale.
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