Netcracker Technology is a global provider of software solutions and professional services for telecommunications and digital service providers. Founded in 1993 and headquartered in Waltham, Massachusetts, the company specializes in business support systems (BSS), operations support systems (OSS), cloud-native platforms, and digital transformation services for telecom operators. Netcracker helps service providers modernize their IT infrastructure, automate network operations, and launch new digital services across 5G, broadband, and enterprise connectivity environments.
A wholly owned subsidiary of NEC Corporation since 2008, Netcracker operates with thousands of employees across multiple continents and serves many of the world's largest telecom operators. The company is known for its end‑to‑end telecom software suites, combining network automation, customer experience management, and revenue management capabilities. In recent years, Netcracker has focused heavily on cloud-native architectures, AI-driven automation, and 5G monetization platforms, strengthening its position as a key technology partner for telecom digital transformation initiatives worldwide.
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