Intercom is a customer communications and support software company that provides messaging, automation, and AI-powered tools to help businesses engage with their customers across websites, apps, and email. Founded in 2011 by Eoghan McCabe, Des Traynor, Ciaran Lee, and David Barrett, the company built one of the early platforms focused on conversational customer relationships. Its products enable companies to provide real-time support, targeted messaging, onboarding assistance, and automated help through chat, bots, and help centers.
Headquartered in San Francisco with significant roots in Dublin, Intercom serves thousands of companies worldwide, ranging from startups to large enterprises. The company has become well known in the SaaS ecosystem for its customer messaging platform and, more recently, for its push into AI-driven customer service with products like the AI support agent “Fin.” With over a thousand employees globally, Intercom is considered a prominent player in the customer engagement and support technology market.
No open positions at Intercom right now. Check back later!
Browse All Jobs →