Warner Bros. Discovery is seeking a motivated Analyst – Tech Support to join its Global IT Service Desk team. As an integral part of the organization, this role involves providing remote first-line technical support to internal users across the globe. The candidate will be responsible for handling service requests and incident management using modern IT tools and communication channels.
Windows, macOS, iOS, Android, ServiceNow, Zoom, Active Directory, Okta Admin, Intune, Apple devices, Dell devices, Lenovo devices, IT Ticketing Systems, Remote Troubleshooting
Warner Bros. Discovery is an equal opportunity employer. The company values diversity and is committed to creating an inclusive environment for all employees. Reasonable accommodations are available for candidates with disabilities.
For more details, visit: www.wbd.com/guiding-principles
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Warner Bros. Discovery, Inc. is a leading global media and entertainment company formed in April 2022 through the merger of WarnerMedia and Discovery, Inc. Headquartered in New York City, the company operates a vast portfolio of iconic brands, including Warner Bros. Pictures, HBO, CNN, Discovery Channel, DC, HGTV, Food Network, and Eurosport. With a mission to inform, inspire, and entertain audiences worldwide, Warner Bros. Discovery delivers premium content across television, film, streaming, and interactive platforms, reaching hundreds of millions of viewers in over 220 countries and territories.
The company employs over 35,000 people globally and is recognized as a powerhouse in both traditional and digital media. It has made significant strides in the streaming market with its flagship platform, Max (formerly HBO Max), aiming to compete with major players like Netflix and Disney+. Recent developments include strategic content consolidation, expansion into international markets, and a focus on leveraging its vast IP library for cross-platform storytelling. Warner Bros. Discovery continues to be a key player shaping the future of entertainment through innovation, diverse storytelling, and global reach.
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