Overview
The Transaction Services Supervisor is an intermediate management level position responsible for leading and supervising a medium sized unit of support employees, in coordination with the Transaction Capture team. The overall objective of this role is to improve processes, interpret data, prepare reports, and minimize bank risk through ensuring adherence to audit and control policies.
Responsibilities:
- Provide support to Treasury and Trade services, Securities, Cash, Trade, Lockbox, Derivatives, Fund Services, Foreign Exchange, etc.
- Open and amend Letters of Credit (L/Cs), process payments and solve customer issues to ensure efficient daily operations.
- Supervise a small team of clerical support employees engaged in performing routine clerical or processing tasks.
- Solve non-routine transaction issues and other varied problems, and recommend new work procedures that have potential broader impact.
- Evaluate team performance and make recommendations for pay increases, promotions, terminations, staffing etc.
- Recommend new work procedures, utilizing a basic understanding of how own area integrates within Transaction Services.
- Resolve problems based on analyzing information and ensure task quality.
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
Qualifications:
- 0-2 years of experience in a related role.
- Relevant Degree or equivalent.
- Ability to work under pressure and manage to deadlines.
- Ability to work in a fast-paced environment.
- Consistently demonstrates clear and concise written and verbal communication.
- Attention to detail and intermediate problem solving skills.
Education:
- Bachelor's degree/University degree or equivalent experience.
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Education Requirements
- Bachelor's degree/University degree or equivalent experience
Eligible Batch Years
Citi
Citi, officially known as Citigroup Inc., is a leading global financial services corporation headquartered in New York City. Founded in 1812 as the City Bank of New York, Citi has grown into one of the world's largest and most diversified banking institutions, serving millions of customers across more than 160 countries. The company offers a broad range of financial products and services, including consumer banking, corporate and investment banking, securities brokerage, transaction services, and wealth management.
Citi's mission is to enable progress by providing responsible financial solutions that meet the needs of individuals, businesses, and governments worldwide. With over 200,000 employees, Citi maintains a strong market position as a trusted and innovative player in the global financial sector. Recent initiatives include advancing digital banking capabilities, expanding sustainable finance commitments, and supporting economic recovery efforts in various regions. Citi continues to be recognized for its leadership in global banking, its commitment to diversity and inclusion, and its role in shaping the future of finance.
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Websiteciti.com