Teleperformance Hiring Cast Voice Associate Gurgaon | ₹2.4-3.6 LPA

Join Teleperformance

Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our service locations, including on-site and work-at-home programs, offer flexibility and broad reach.

Why Choose Teleperformance?

We value our employees and work to build lasting relationships within our teams and communities. Our focus on employee satisfaction sets us apart.

We use advanced support technologies and processes designed to deliver strong results, and we build lasting client relationships while contributing positively to our local communities.

Job Description

This role falls under General Customer Service, covering post-sale technical and non-technical support for business and end-consumer customers across multiple sub-families.

• Remote Customer Service: Provide support by phone, online chat, or text. This includes call center based support for high volumes of low complexity inquiries, and analysis and resolution of fewer, more complex issues, typically handled in an office setting.
• Distribution Center Customer Service: Work in a distribution center, product returns or repair center, or walk-in service facility. This includes liaising between customers, production, and distribution teams on specific orders, and providing technical and non-technical support at a walk-in service center.

Incumbents in this specialization are not compensated based on sales target achievement.

This level requires basic knowledge of job procedures and tools, typically gained through work experience, and may require vocational or basic technical education. The role involves moderate supervision and the ability to solve routine issues independently, with occasional deviations or improvements to standard procedures.

Be One of Our People

We aim to provide an environment where employees feel valued, inspired, and supported so they can bring their best selves to work each day. We believe that happy and healthy employees are more productive, creative, and engaged, and we are committed to a healthy work-life balance.

We also believe in being surrounded by people who are positive, supportive, and challenging. We are committed to a culture of inclusion and diversity where everyone feels welcome. Teleperformance is an Equal Opportunity Employer.

Job Application Accommodation

If you have questions or need an accommodation for a disability during the application process, please contact your local Teleperformance location for assistance.