Overview
At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. We're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.
Service line - Position Title: Resource Management – Associate
At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
About Global Delivery Services
Global Delivery Services refers to EY's worldwide network of service delivery centers. The GDS team plays an important role in EY's strategy by ensuring effective support to EY's growth agenda.
Our journey started in 2002 with approximately 200 people. Today we stand at 80,000+ professionals in ten locations around the world. We operate in Argentina, China, Hungary, India, Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom.
Client service is focused on providing Consulting, Assurance, Tax, Strategy & Transactions, and Knowledge support to our clients around the world. The teams enable account teams worldwide to provide seamless, high-quality, value-added support, helping deliver exceptional client service.
Enablement Services provides cost-effective, high-skilled, and innovative services to support EY's global and local enablement teams. Markets, BMC, AWS, Finance and Accounting, Risk Management, Procurement, People Shared Services, IT Service Delivery and IT Global Infrastructure services, are among the services offered by Enablement Services.
Our innovation specialists serve the GDS Client Service and Enablement Services teams, along with Service Lines, Core Business Services and Sectors. The team brings the desired environment, technologies and skilled teams together for facilitation, rapid prototyping and innovative thinking. The competencies offered include analytics, digital, user experience, mobile technology, infrastructure, Microsoft technologies and open innovation.
The Opportunity
- We're looking for candidates with knowledge and capability in managing resources and manpower using different resource management and deployment tools within EY GDS.
- You will be responsible for executing tasks with increasing autonomy, applying sound judgment within defined parameters, and contributing to team outcomes. You are expected to demonstrate initiative, resolve routine issues independently, and support junior colleagues.
- You will anticipate and identify risks within engagements and share any issues with senior members of the team.
- In line with EY's commitment to quality, you'll confirm that work is of high quality and is reviewed by the next-level reviewer.
Your Key Responsibilities
- Timely updation of resource schedules on scheduling tools (Retain/Profinda)
- Timely review and resolution of scheduling conflicts.
- Proactive review of resource availability and resource requirements.
- Mailbox management and fulfilling the scheduling requests coming through emails in defined TAT.
- Optimization of resource utilization through effective schedule management.
- Reporting and analysis: Resource availability, utilization, forecasting reports, etc.
Skills and attributes for success
- Good verbal and written communication skills.
- Advanced knowledge of MS Excel.
- Excellent teaming and interpersonal skills.
- Positive attitude and ability to excel under tight timelines.
To qualify for the role, you must have
Professionals with 0-3 years of relevant resource management, workforce management, or exposure in General Operations with strong acumen in resource management preferred.
Ideally, you'll also
- Advanced knowledge of MS Excel and MS Office. Interest in business and commerciality.
- Power BI basics
What we look for
- A team of people with commercial acumen, technical experience, and enthusiasm to learn new things in this fast-moving environment.
- An opportunity to be part of a market-leading, multi-disciplinary team in the only integrated global assurance business worldwide.
- Opportunity to work with EY GDS Assurance practices globally with leading businesses across a range of industries.
What we offer you
At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.
Are you ready to shape your future with confidence? Apply today.
To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.
Our Commitment
As a commitment, we persistently endeavour to embody our values, fulfil our purpose, and champion inclusiveness. Our dedication is to cultivate EY into an environment where diverse perspectives are celebrated, creating a supportive atmosphere for individuals to authentically be themselves and contribute their utmost.
Professional Development
From entry-level employees to senior leaders, we believe in continuous learning. We offer opportunities to build new skills, take on leadership roles, and connect and grow through mentorship.
People and Culture
In our dynamic workplace, diversity, equity, and inclusiveness are ingrained in our culture. We're united by a commitment to create an environment where every individual's differences are valued, practices are equitable, fostering a sense of belonging. Our shared values include integrity, respect, teaming, inclusiveness, energy, enthusiasm, courage to lead, and building relationships based on doing the right thing.
Benefits
Embark on a transformative career journey with us and indulge in a suite of premium benefits, encompassing exclusive health and wellness packages, enticing rewards, and cutting-edge learning opportunities that empower you to continually grow and excel in your professional and personal development.
How to Apply
If you are passionate to join us and are aligned with our commitment to building a better working world, we invite you to apply by completing our user-friendly form with personal and professional information and by providing your consent to data privacy.
Successful candidates advance to a competency-based interview. If mutual interest persists, a job offer awaits.
We are an equal opportunity employer and are committed to Diversity, Equity & Inclusion.
If an employer asks you to pay any kind of fee, please notify us immediately. Talentd does not charge any fee from applicants and we do not allow other companies to do so.
Key Skills
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Education Requirements
- Bachelor's degree
Eligible Batch Years
EY
Ernst & Young Global Limited (EY) is one of the world's largest professional services firms, renowned for its expertise in assurance, tax, consulting, and advisory services. Founded in 1989 through the merger of Ernst & Whinney and Arthur Young & Co., EY operates as a multinational network with member firms in over 150 countries. The company’s mission is to build a better working world by helping clients solve complex challenges, improve performance, and foster sustainable growth.
With a workforce exceeding 300,000 employees globally, EY serves a diverse portfolio of clients ranging from multinational corporations to emerging startups and public sector organizations. The firm is consistently ranked among the "Big Four" accounting firms, holding a strong market position and reputation for innovation in digital transformation, sustainability, and diversity initiatives. In recent years, EY has invested heavily in technology-driven solutions, including AI-powered audit tools and ESG advisory services, and has announced plans to expand its consulting capabilities through strategic acquisitions and global partnerships.
Company Details
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