NTT DATA is hiring fresh graduates for the position of Helpdesk Senior Representative at their Bangalore office. This is an excellent opportunity for candidates looking to begin their career in IT support and service desk roles with one of the world’s leading business and technology service providers.
As a Senior Service Desk Associate, you will assist users via phone, chat, or email in resolving technical issues related to hardware, software, networking, and peripheral devices. You will work within established processes and use available tools and knowledge bases to provide effective technical support.
Microsoft Windows, Microsoft Office, Troubleshooting, ITSM, Customer Service, Communication Skills, Problem Solving, Technical Support, PC Maintenance, Chat and Email Support
NTT DATA is an equal opportunity employer and values diversity at every level. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
NTT Data is a global leader in IT services and consulting, headquartered in Tokyo, Japan. As part of the NTT Group, one of the world's largest telecommunications companies, NTT Data delivers a broad spectrum of services including consulting, system integration, application development, and business process outsourcing. With a mission to leverage information technology to create new paradigms and value for clients, NTT Data serves organizations across industries such as finance, healthcare, manufacturing, and the public sector.
The company employs over 190,000 professionals in more than 50 countries, making it one of the largest IT services providers worldwide. NTT Data is recognized for its commitment to innovation, digital transformation, and sustainability. In recent years, the company has made headlines for strategic acquisitions—such as the purchase of Dell Services and Magenic Technologies—to expand its global footprint and capabilities in digital and cloud solutions. NTT Data consistently ranks among the top IT service firms globally, known for its reliability, technological expertise, and customer-centric approach.
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