NTT DATA is hiring fresh graduates for the position of Helpdesk Senior Representative at their Bangalore office. This is an excellent opportunity for candidates looking to begin their career in IT support and service desk roles with one of the world’s leading business and technology service providers.
As a Senior Service Desk Associate, you will assist users via phone, chat, or email in resolving technical issues related to hardware, software, networking, and peripheral devices. You will work within established processes and use available tools and knowledge bases to provide effective technical support.
Microsoft Windows, Microsoft Office, Troubleshooting, ITSM, Customer Service, Communication Skills, Problem Solving, Technical Support, PC Maintenance, Chat and Email Support
NTT DATA is an equal opportunity employer and values diversity at every level. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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NTT Data is a global leader in IT services and consulting, headquartered in Tokyo, Japan. Founded in 1988, the company is part of the Nippon Telegraph and Telephone (NTT) Group, one of the world's largest telecommunications and IT service providers. NTT Data delivers a wide range of services including digital transformation, cloud solutions, application development, business process outsourcing, and IT infrastructure management. With a mission to help clients navigate and thrive in the digital era, the company serves diverse industries such as healthcare, financial services, manufacturing, public sector, and telecommunications.
Operating in over 50 countries, NTT Data employs more than 150,000 professionals worldwide, making it one of the largest IT service providers globally. The company is recognized for its strong emphasis on innovation, customer-centric solutions, and sustainable business practices. In recent years, NTT Data has expanded its capabilities through strategic acquisitions and partnerships, enhancing its expertise in emerging technologies like AI, IoT, and data analytics. Its consistent ranking among top global IT service firms underscores its reputation for delivering high-quality, reliable, and forward-looking solutions to clients worldwide.
Websitenttdata.com
