Mastercard powers economies and enables people in more than 200 countries and territories. The company works with partners worldwide to build a sustainable digital economy where transactions are secure, simple, and accessible.
The Dispute Resolution BizOps team is seeking a Site Reliability focused engineer who enjoys solving complex problems and building automation. This role contributes to developing CI/CD pipelines, improving DevOps practices, and supporting automation initiatives across engineering teams.
Business Operations acts as the production readiness steward for the platform. The team partners closely with developers to design, build, implement, and support technology services while ensuring operational standards such as availability, performance, capacity planning, monitoring, and automated deployments.
The team focuses on operational excellence by improving day to day service reliability, identifying root causes during incidents, and strengthening systems through proactive engineering practices. BizOps also supports risk management and compliance across environments while helping standardize support activities and collaboration with internal and external stakeholders.
Another key responsibility is aligning product priorities with operational needs. Continuous review of application performance and operational data helps provide feedback to development teams and improves the overall customer experience.
All employees handling Mastercard systems and information are responsible for following corporate security policies, protecting the confidentiality and integrity of data, reporting any suspected security issues, and completing mandatory security training.
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Mastercard is a leading global payments technology company headquartered in Purchase, New York, USA. Founded in 1966, it operates one of the world's largest payment networks, connecting consumers, financial institutions, merchants, governments, and businesses in over 210 countries and territories. The company's mission is to make transactions safe, simple, smart, and accessible, driving innovation in digital payments and financial inclusion. With more than 30,000 employees worldwide, Mastercard is recognized for its strong brand, secure infrastructure, and commitment to advancing commerce through cutting-edge technology.
Mastercard's core activities include processing payment transactions, developing secure payment solutions, and offering value-added services such as fraud prevention, data analytics, and loyalty programs. In recent years, the company has expanded its portfolio through strategic acquisitions and partnerships, including ventures into open banking, cybersecurity, and blockchain-based solutions. Notably, Mastercard has been active in promoting sustainability and inclusive growth, launching initiatives to support small businesses and underserved communities. Its market position remains robust, competing alongside Visa and American Express as one of the most trusted names in global financial services.
Websitemastercard.com
