Overview
Job Description Summary
This role involves all resources and logistics required to perform services and maintenance activities on customers' site or property. These activities contribute to maintaining, repairing, and refurbishing sold or existing products. It includes all types of maintenance service (preventive and remedial), managing maintenance facilities, and field services engineering. You will be accountable for the quality of your own work, subject to direct operations supervision, and work within a well-defined operations framework with step-by-step standard operational tasks.
GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference.
Roles and Responsibilities
- Quote generation and follow-up activities (coordinating with customer or sales team member by phone and/or email)
- Data entry and enrichment to support installed base cleanup and database integrations
- Provide exceptional customer service to our GE business partners and their customers
- Work with customer employees and management to promote, drive, and maintain continuous improvement in processes and productivity
- Inbound lead routing
- Provide services to GE sales and service teams that enable them to attract and serve customers faster, with better quality
- Provide well-defined leads to sales representatives
- Follow up on sales opportunities and support the work of Inside Sales Team Leaders
- Handle incoming customer requests and provide necessary support
- Understand and deliver different customer service processes
- Comply with all internal policies and regulations
- Other project support as needed
Required Qualifications & Eligibility Criteria
- A full-time degree in engineering with a specialization in ECE, Mechanical, Civil, or Biomedical from an AICTE-approved or government-accredited university.
- Graduated or graduating in 2025 with an aggregate of 70% or 7.0 CGPA. No backlogs.
- Proficient subject matter knowledge of Electronics, Electrical, and Mechanical.
- Willing to travel as assigned and/or attend client service needs under minimal supervision.
Desired Characteristics
- Proficient verbal and written communication skills.
- Service-focused.
After completing the one-year training program, candidates may be absorbed into the organization for suitable positions across India, based on business needs and performance.
Inclusion and Diversity
GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, or other characteristics protected by law.
We expect all employees to act with humility, build trust, lead with transparency, deliver with focus, and drive ownership, always with unyielding integrity. Our total rewards are designed to unlock your ambition. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration, and support.
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Key Skills
Related Tags
Education Requirements
- Full-time degree in Engineering (ECE/Mechanical/Civil/Biomedical) from AICTE approved or government accredited university
- 2025 graduate with 70% or 7.0 CGPA
- No backlogs
Eligible Batch Years

GE Healthcare
GE Healthcare is a global leader in medical technology, pharmaceutical diagnostics, and digital solutions, dedicated to improving patient outcomes and advancing healthcare innovation. Headquartered in Chicago, Illinois, USA, the company operates in over 140 countries and employs tens of thousands of professionals worldwide. Its mission is to help clinicians make faster, more informed decisions through intelligent devices, data analytics, and integrated care solutions.
With a strong reputation for quality and reliability, GE Healthcare offers a wide range of products and services including imaging systems, ultrasound devices, patient monitoring equipment, and diagnostic agents. The company has been at the forefront of developing AI-powered tools to enhance clinical workflows and has recently made significant strides in precision medicine and sustainable healthcare practices. In 2023, GE Healthcare completed its spin-off from General Electric, becoming an independent publicly traded entity, which has allowed it to focus more sharply on healthcare-specific innovations and partnerships.
Company Details
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Websitegehealthcare.com