Genpact is Hiring Infrastructure Services Engineer (Gurugram)

About the Role

Genpact is building AI and digital solutions for global enterprises, and this role supports that work through reliable IT infrastructure. The team works in a fast-moving, innovation-driven setting and uses process intelligence and artificial intelligence to deliver measurable results for clients.

Key Responsibilities

• Monitor and manage IT infrastructure to keep systems running with strong uptime and performance.
• Troubleshoot hardware and software issues, find root causes, and put solutions in place.
• Carry out regular system maintenance, including updates, backups, and patches.
• Work with cross-functional teams to adopt new technologies and improve existing systems.
• Create and maintain documentation for IT processes, procedures, and configurations.
• Implement and maintain security measures that protect systems and data from cyber threats.
• Provide technical support and assistance to end users on IT-related issues.

Why Join Genpact

• Lead AI-powered transformation: drive innovation and solve real business challenges.
• Make an impact: help global enterprises tackle problems that matter.
• Accelerate your career: gain hands-on experience, mentorship, and structured learning.
• Work with the best: join a large community of problem-solvers who push boundaries.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military or veteran status, genetic information, sexual orientation, gender identity, physical or mental disability, or any other characteristic protected by applicable law.

Genpact does not charge fees to process job applications, and applicants are never required to pay to take part in the hiring process. Be cautious of any request to buy a starter kit, pay to apply, or purchase equipment or training.