EXL Hiring Customer Care Voice Executive in Pune | Freshers Eligible
Free, 5 of each a month. Or have a person review your resume, ₹499.
Job Description
This role involves booking deliveries for orders that have not been received, and handling faulty queries about deliveries of customer parcels and store stock. Queries may relate to home orders not received, order tracking and returns.
Key Responsibilities
Handle customer queries received through email, chat and voice.
Skills and topics
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EXL (EXL Service Holdings, Inc.) is a global data analytics, digital operations, and business process management company headquartered in New York, United States. Founded in 1999, the company helps organizations transform their operations using data, artificial intelligence, and domain expertise.
- Size
- 1,000+ people
- Open jobs on talentd
- 81 jobs
- Pay in this post
- ₹2.4–3 LPA
- Founded
- 1999
- Headquarters
- New York, New York, USA
- Website
- exlservice.com
Other EXL jobs open now
- Customer Care Voice ExecutivePune · ₹3 LPA
- Accounts Payable ProcessingHybrid · Kochi · ₹3–6 LPA
- Business AnalystHybrid · ₹3–4.5 LPA
- All 81 EXL jobs
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Questions about this job
Can 2026 graduates apply for this EXL Customer Care Voice Executive job?
Yes. The post takes batch 2024, 2025 and 2026, and asks for Higher Education Diploma, with 0–2 years of experience.
What is the salary for Customer Care Voice Executive at EXL in Pune?
The post lists ₹2.4–3 LPA.
How do I prepare for the EXL interview?
Revise the skills the post asks for (CRM tools, Email support and Live Chat) and practise common fresher interview questions on FleetCode.