Customer Support Executive at Teleperformance (Raipur) | Apply Now

Join Teleperformance: Where Excellence Meets Opportunity

Teleperformance is a leading provider of customer experience management, delivering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach.

Why Choose Teleperformance?

We value our employees and foster enduring relationships within our teams and communities. Our commitment to employee satisfaction sets us apart.

We leverage advanced support technologies and processes designed to achieve outstanding results.

We build lasting client relationships and make positive contributions to our local communities.

Become Part of an Exceptional Team

Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your achievements.

Job Description

General Customer Service includes post-sale technical and/or non-technical customer service and support across multiple sub-families for business and/or end-consumer customers, including:

• Remote Customer Service: Providing customer service and support via phone, online chat, or text, including call center-based customer support for high volume, low complexity inquiries, and customer issue analysis and resolution for lower volume, higher complexity inquiries.
• Distribution Center Customer Service: Performed in a distribution center, product returns/repair center, or field walk-in customer service facility, including acting as a liaison between customers, production, and distribution departments related to specific customer orders, and providing technical and non-technical customer support in a walk-in service center.

Incumbents matching this specialization are not compensated based on achievement of sales targets. Positions at this level require basic knowledge of job procedures and tools obtained through work experience, and may require vocational or basic technical education. Requires moderate supervision. Can solve routine issues independently, with occasional deviations or improvement to standard procedures.

Be One of Our People

Our mission is to always provide an environment where employees feel valued, inspired, and supported, so they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by positive, supportive, and challenging people. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer.

Job Application Accommodation

If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.