Overview
Job Description
Must have working knowledge of any GDS system. Must be familiar with GDS operations, including refunds, fares, and pricing. Travel certification is required. Must understand different fare types and routing rules. Good communication skills and travel geography knowledge are essential. Maintain high accuracy and productivity standards, with a willingness to learn. Interact with clients via email for query resolution and build strong working relationships with customers. Participate in process improvement initiatives and stay flexible and change-ready in a dynamic work environment.
Key Responsibilities
Must have working knowledge of any GDS system. Must be familiar with GDS operations, including refunds, fares, and pricing. Travel certification is required. Must understand different fare types and routing rules. Good communication skills and travel geography knowledge are essential. Maintain high accuracy and productivity standards, with a willingness to learn. Interact with clients via email for query resolution and build strong working relationships with customers. Participate in process improvement initiatives and stay flexible and change-ready in a dynamic work environment.
Qualifications
Graduate, 0-3 years of experience.
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Key Skills
Related Tags
Education Requirements
- Graduate
Eligible Batch Years
EXL
EXL (EXL Service Holdings, Inc.) is a global data analytics, digital operations, and business process management company headquartered in New York, United States. Founded in 1999, the company helps organizations transform their operations using data, artificial intelligence, and domain expertise. EXL serves clients across industries such as insurance, healthcare, banking and financial services, retail, and travel, providing services that include analytics, AI-driven decision support, finance and accounting outsourcing, and customer operations.
With a workforce of tens of thousands of employees operating across North America, Europe, Asia, and other global delivery centers, EXL is recognized as a leading provider in the analytics-led outsourcing and digital transformation space. The company combines deep industry knowledge with advanced data science and cloud technologies to help enterprises improve efficiency, manage risk, and enhance customer experience. In recent years, EXL has strengthened its analytics and AI capabilities through acquisitions and platform investments, positioning itself as a prominent player in data-driven business services.
Company Details
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Websiteexlservice.com