Barclays Offboarding Analyst Job in Chennai | Apply Now

Job Description

The role supports Wholesale Onboarding operations through daily processing, review activities, reporting, and issue resolution. The analyst works with internal teams and clients to ensure onboarding processes meet regulatory and internal policy requirements.

Purpose of the Role

Assist Wholesale Onboarding teams with operational tasks including KYC processing, quality checks, reporting, and resolution of onboarding issues. The role contributes to maintaining accurate records and ensuring regulatory compliance.

Key Responsibilities

• Support day-to-day Wholesale Onboarding activities including KYC processing, review activities, reporting, and issue resolution.
• Work with clients and front office teams to collect Customer Due Diligence documentation required for onboarding or KYC refresh activities.
• Coordinate with multiple teams across the bank to align and integrate onboarding processes.
• Identify opportunities to improve onboarding workflows and recommend process enhancements.
• Help develop and implement onboarding procedures and operational controls that reduce risk and maintain efficiency.
• Create reports and presentations related to onboarding performance and share insights with internal stakeholders.
• Monitor industry developments and support the adoption of best practices in onboarding operations.
• Participate in projects and initiatives aimed at improving onboarding efficiency and effectiveness.

Analyst Expectations

• Provide specialist support and guidance to meet stakeholder and customer requirements.
• Carry out assigned tasks accurately and within expected timelines, maintaining quality standards.
• Take responsibility for specific processes within the team and coordinate work where required.
• Manage personal workload and contribute to projects that extend beyond the immediate team.
• Review and validate work completed by colleagues to ensure internal and stakeholder standards are met.
• Offer subject matter support related to assigned processes and operational tasks.
• Take ownership of risk management and control activities related to assigned responsibilities.
• Develop an understanding of how different teams contribute to broader operational objectives.
• Use previous experience and established practices to evaluate situations and make informed decisions.
• Communicate clearly with stakeholders and customers, including when handling sensitive or complex information.
• Build working relationships with stakeholders to understand and address operational needs.

All colleagues are expected to demonstrate Barclays values of Respect, Integrity, Service, Excellence, and Stewardship. Employees should also embody the Barclays mindset by empowering colleagues, challenging ideas constructively, and driving results.

In this role, the analyst manages operational activities, maintains process controls, supports risk management initiatives, and ensures compliance with relevant regulations and internal policies. The position also supports KYC processes and helps resolve onboarding issues efficiently.

Key Focus Areas

• Handle day-to-day KYC processing, review tasks, reporting, and issue management in line with regulatory guidelines.
• Collaborate with clients, front office teams, and internal stakeholders to collect due diligence documentation.
• Identify risks, contribute to governance controls, and recommend process improvements.
• Provide timely support to stakeholders while demonstrating ownership and sound operational judgment.

Preferred Skills

• Advanced Excel experience.
• Knowledge of KYC processes and regulatory requirements.
• Experience working with operational reporting and data analysis.
• Understanding of process improvement and control frameworks.