Overview
Job Description
The Junior Analyst supports the Payments Investigations team by performing structured investigation and reconciliation activities for All Currency payment transactions. The role focuses on accurate case handling, data gathering, reporting and timely resolution under Team Leader guidance.
The incumbent is expected to follow SOPs, controls and communication standards, maintain accurate records, meet agreed SLA/KPI expectations and escalate exceptions, potential fraud or unusual activity promptly. English communication and willingness to work rotational/night shifts are important.
The role provides a foundation in payment investigations, wire clearing and investigation procedures while developing the ability to manage cases independently.
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Key Skills
Related Tags
Education Requirements
- Bachelor's degree in any discipline
Eligible Batch Years
Hexaware
Hexaware Technologies is a leading global IT services and digital solutions provider, headquartered in Mumbai, India. Founded in 1990, the company has grown to employ over 30,000 professionals across 30+ countries, serving clients in banking, financial services, insurance, healthcare, manufacturing, and more. Hexaware specializes in cloud enablement, application development, automation, data analytics, and enterprise digital transformation, with a strong focus on delivering measurable business outcomes through its proprietary frameworks like 'Digital Next' and 'Automate Everything'. The company is known for its customer-centric approach and has consistently been recognized by industry analysts such as Gartner and Forrester.
In 2021, Hexaware was acquired by the Carlyle Group, a global private equity firm, which has fueled its expansion into new markets and accelerated its M&A strategy. Recently, Hexaware has made significant strides in AI-driven solutions, including partnerships with major cloud providers like AWS and Azure. With a strong emphasis on innovation and employee growth, Hexaware has earned multiple 'Great Place to Work' certifications and maintains a reputation for high delivery standards and agility. Its mission is to help clients become future-ready by leveraging technology to create sustainable competitive advantages.
Company Details
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Websitehexaware.com