Job Overview
Notified is seeking a motivated Associate Systems Administrator to join our Application Management Group (AMG) - DevOps team in Bangalore, India. This position plays a critical role in ensuring the reliability and performance of our production infrastructure and applications through 24/7 monitoring and first-line technical support.
Key Responsibilities
- Monitor and troubleshoot application and infrastructure issues on a 24/7 basis, including incident tracking and resolution.
- Work in a rotational shift model (three shifts per day) covering 6 am–3 pm IST, 1 pm–10 pm IST, and 9 pm–6 am IST, five days a week.
- Collect, maintain, and distribute key metrics related to system reliability and performance.
- Participate in the software development lifecycle, contributing to application releases, monitoring setup, and cloud infrastructure build-outs.
- Manage and maintain support and observability toolsets.
- Facilitate communication between development, QA, product management, technical operations, and business stakeholders.
- Create and maintain support documentation, run books, monitoring setups, and knowledge bases.
- Automate operational tasks using tools such as Python, Terraform, and PowerShell.
Minimum Qualifications
- Bachelor’s degree in Computer Science, Engineering, or a related field.
- Fresh graduates are welcome to apply.
- Relevant technology certifications are preferred but not mandatory.
Work Model
- Hybrid work environment with on-site presence required on Tuesdays, Wednesdays, and Thursdays.
- Work from home on Mondays and Fridays.
- Cab pick-up and drop-off services available for office days.
About Notified
Notified is a global leader in public relations, investor relations, and marketing communications technology, serving over 10,000 customers worldwide. Our platform enables clients to amplify their stories, monitor social media, and manage events at scale. We pride ourselves on combining innovative technology with personalized, caring service.