Overview
Job Description
As an Associate in Operations, you will be responsible for the following:
- Capture the details of the Bill of Lading in the system.
- Follow the instructions as mentioned in the Process Manual.
- Develop self-learning skills.
- Deliver the goals and targets as per defined KPIs.
- Follow company policies and procedures under the guidelines aligned by the supervisor and manager.
Key Requirements
- Minimum typing speed of 30 WPM with 95% accuracy.
- Basic computer knowledge.
- Ability to self-learn on the live job.
- Eye for detail.
Note: Willingness to work in night shifts or odd shifts/weekends and under high stress and pressure. Shifts may be rotational or continuous month-on-month night shifts, or discontinuous night shifts.
English Domestic: Average communication skills.
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Key Skills
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Education Requirements
- Any Stream/Undergraduate (with 12 months of experience)
Eligible Batch Years
WNS
WNS (Holdings) Limited is a global leader in business process management (BPM) and outsourcing services. Founded in 2002 and headquartered in Mumbai, India, WNS helps organizations across industries transform their operations through a combination of technology, analytics, and domain expertise. The company offers a wide range of services including finance and accounting, customer experience, procurement, supply chain, and industry-specific solutions for sectors such as travel, insurance, healthcare, retail, and banking.
With over 60,000 employees worldwide and delivery centers across multiple countries, WNS is recognized as one of the largest and most established BPM providers in the market. The company's mission is to enable clients to outperform through digital-led, human-enabled business process solutions. WNS has consistently been recognized as a leader in analyst reports such as Everest Group's PEAK Matrix and has reported strong revenue growth, reflecting its reputation as a trusted partner for enterprise digital transformation and operational excellence.
Company Details
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Websitewns.com
