Usaa Careers

USAA (United States Automobile Association) is a diversified financial services group specializing in insurance, banking, investment, and retirement solutions exclusively for military members, veterans, and their families. Founded in 1922, USAA was established by 25 Army officers who organized a mutual association to insure each other's vehicles. Today, USAA is widely recognized for its exemplary customer service, financial strength, and deep commitment to serving the military community.

With more than 38,000 employees and a membership of over 13 million, USAA is headquartered in San Antonio, Texas, and operates major offices in Texas, Arizona, Virginia, Colorado, and other locations. The organization consistently ranks among the top financial firms in customer satisfaction and has made significant strides in digital banking and insurance technology, offering mobile-first solutions and AI-driven support. Its reputation as a mission-driven, member-owned enterprise distinguishes it in the financial services industry, with a long track record of financial stability and member-focused innovation.

USAA is not a typical public company; it is a reciprocal insurance association and a wholly owned subsidiary USAA Federal Savings Bank, which limits its membership to those with a military connection. In recent years, USAA has invested heavily in cybersecurity, expanding its investment and advisory services, and has received numerous awards for its workplace culture and customer experience, further reinforcing its position as a leading financial institution for America's military and veteran community.