Haidilao International Holding Ltd is a globally renowned Chinese hot pot restaurant chain, founded in 1994 in Jianyang, Sichuan Province, China. Known for its exceptional customer service, immersive dining experience, and innovative approach to food preparation, Haidilao has grown from a small local eatery into one of the largest hot pot brands in the world. The company operates hundreds of outlets across China and internationally, including locations in Singapore, the United States, the United Kingdom, and other major markets.
Haidilao's mission centers on delivering high-quality cuisine and unparalleled hospitality, often featuring unique amenities such as complimentary manicures, snacks, and entertainment while customers wait. With over 60,000 employees worldwide, the brand has built a strong reputation for operational excellence and customer loyalty. In recent years, Haidilao has expanded aggressively, leveraging technology for supply chain optimization and introducing AI-powered kitchen systems to enhance efficiency. Despite challenges in the post-pandemic dining landscape, the company continues to innovate and maintain its position as a leader in the global casual dining sector.
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