Citizens Financial Group, Inc. is one of the largest regional banks in the United States, headquartered in Providence, Rhode Island. Founded in 1828, the company offers a broad range of retail and commercial banking products and services, including personal and business loans, mortgages, wealth management, and treasury services. With a mission to help customers, colleagues, and communities reach their potential, Citizens emphasizes customer-centric solutions and community engagement as core elements of its strategy.
As of recent years, Citizens operates over 1,000 branches and approximately 3,000 ATMs across the New England, Mid-Atlantic, and Midwest regions, employing more than 18,000 people. The bank has earned a strong reputation for its digital innovation initiatives, including enhanced mobile banking capabilities and AI-driven customer service tools. In 2022, Citizens completed the acquisition of HSBC's East Coast branches and Investors Bank, significantly expanding its footprint and market share. The company is publicly traded on the New York Stock Exchange under the ticker symbol 'CFG'.
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