Internship Description

Amazon is inviting applications for its exclusive 6-month internship program under the University Talent Acquisition initiative for 2025. This program is aimed at engineering students looking to launch their careers in operations and supply chain management through hands-on leadership experience.

At Amazon, we believe in building the future. Join us as an intern and step into roles that empower you to create real business impact, build operational efficiencies, and solve complex challenges.

As part of the Operations Manager I Job Family, interns will be placed into one of the following roles based on business needs:

Available Roles

Area Manager (Fulfillment or Sort Centers)

You will lead and manage day-to-day operations on the floor, with a strong focus on performance, safety, and quality.
Responsibilities include:

Supervising hourly associates and process assistants
Walking extensively across the site to conduct audits, ensure process adherence
Driving continuous improvement using Kaizen and 5S
Managing inventory quality and productivity metrics
Conducting site review meetings and driving actionables
Collaborating with stakeholders in HR, Safety, Loss Prevention, and Quality

Operations Manager (Customer & Seller Fulfillment)

This role focuses on reducing defects, analyzing customer data, and developing operating models.
Responsibilities include:

Shadowing senior managers and running independent shifts
Analyzing transportation/supply chain for performance bottlenecks
Reducing financial leakage in partnership workflows
Improving third-party seller performance and returns experience
Handling contact reduction and concessions optimization
Driving key performance and quality metrics across departments

Station Manager (Delivery Stations)

Focused on last-mile delivery operations, you will manage citywide logistics performance.
Responsibilities include:

Defining FC-to-delivery station logistics processes
Supporting routing and delivery optimization
Managing station supervisors and mentoring staff
Driving process control improvements using Kaizen
Performing data-driven audits and performance enhancements
Standing/walking extensively within the delivery station

Key Roles and Responsibilities

Own operational metrics across one function in Fulfillment/Supply Chain/Delivery
Lead, coach, and develop Process Assistants and associates
Drive process improvement initiatives using Six Sigma/Lean
Collaborate with functional heads in HR, Finance, Engineering, IT, and Safety
Implement best practices and performance standards across shifts
Build scalable workforce plans and quality benchmarks
Work on rotational shifts including weekends and nights as required

Preferred Qualifications

Experience or coursework in supply chain management and production control
Hands-on knowledge of Excel functions including Macros and Lookups
Understanding of Lean tools and Kaizen methods
Strong organizational and project management abilities

Technical Skills: Excel, Macros, VLOOKUP, supply chain management fundamentals, production planning, control techniques, Kaizen, LEAN methodology, data analysis, project management

Important Information

This internship is by invite only
Candidates must be flexible with work shifts (may include night shifts and non-traditional weekends)
Physical presence and on-ground involvement are core parts of the role

Workplace Accessibility

Amazon is committed to providing a respectful and inclusive environment. If you have a disability and require any accommodations during the application or hiring process, please visit:
https://amazon.jobs/content/en/how-we-hire/accommodations

All Jobs

Internship