Key Responsibilities
- Assist the Product team in building enterprise platforms tailored for universities and library ecosystems.
- Define workflows for institutional users including librarians, researchers, and faculty, translating requirements into actionable inputs for design and development teams.
- Collaborate with Engineering, Design, and Customer Success teams to ensure timely product rollouts and deployments.
- Analyze data to support strategic recommendations for sales and product initiatives.
About Cactus Communications
Founded in 2002, Cactus Communications is a global technology leader offering expert services and AI-driven products that enhance how research is funded, published, and discovered. With brands like Editage, Mind the Graph, Paperpal, and R Discovery, and offices across multiple countries, Cactus has been recognized as a great place to work for its innovative workplace practices.
Work Culture
- Ownership and independence in managing tasks with minimal supervision.
- Effective documentation and communication to align teams.
- Balance between synchronous and asynchronous collaboration.
- Collaboration across time zones with clear availability and updates.
