Mphasis leverages next-generation technologies to help enterprises transform and stay competitive in a rapidly changing world. With a strong focus on customer-centric solutions, Mphasis delivers hyper-personalized digital experiences using cloud and cognitive capabilities. The company specializes in service transformation, enabling businesses to modernize legacy systems and accelerate innovation.
As a Premium Processing Junior Technician, you will support the day-to-day operations of the Premium Processing (PP) team. This role ensures the delivery of high-quality services in line with agreed SLAs and KPIs, while maintaining compliance with company policies and industry standards.
Pune, Maharashtra (Hybrid working arrangement up to 50% remote).
Mphasis is an equal opportunity employer and does not discriminate based on race, gender, national origin, age, disability, or any other protected status. Reasonable accommodations are available for individuals with disabilities.
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Mphasis is a leading multinational IT services and solutions provider headquartered in Bengaluru, India. Founded in 1998, the company specializes in delivering next-generation technology solutions to enterprises across industries, with a focus on cloud and cognitive services, digital transformation, and application modernization. Mphasis leverages its proprietary Front2Back™ transformation methodology to help clients achieve business agility and customer-centric outcomes. With a workforce exceeding 30,000 employees globally, Mphasis serves clients in banking and financial services, insurance, healthcare, and other sectors, maintaining a strong reputation for innovation and customer satisfaction.
The company's mission is to be a trusted partner in enabling digital transformation and business growth through cutting-edge technology and deep industry expertise. In recent years, Mphasis has expanded its strategic partnerships with major cloud providers and invested in AI-driven solutions to enhance operational efficiency and customer engagement. It has also been recognized for its workplace culture and sustainability initiatives, underscoring its commitment to both technological excellence and corporate responsibility.
Websitemphasis.com