Jr Customer Service Executive - Network Operations at Tata Communications | Mumbai
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About the Role
Operational role with 24X7 operations from office only. Works with minimum direct supervision, responsible for day-to-day network operations support and incidence management.
Key Responsibilities
- Incidence management, customer escalations management, internal escalation management
- Change management, 24X7 operations with 30 minutes incident update and handling skills
- Maintain daily reports activities and routines
- Ensure SLA are achieved and work proactively to maintain the same
Skills and topics
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Tata Communications is a leading global digital infrastructure provider headquartered in Mumbai, India. Established in 1986, the company is part of the Tata Group, one of India's largest and most respected conglomerates.
- Size
- 1,000+ people
- Open jobs on talentd
- 48 jobs
- Pay in this post
- ₹3–5 LPA
- Founded
- 1986
- Headquarters
- Mumbai, Maharashtra, India
- Website
- tatacommunications.com
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Questions about this job
Can 2026 graduates apply for this Tata Communications Jr Customer Service Executive - Global Network Operations job?
Yes. The post takes batch 2023, 2024, 2025 and 2026, and asks for Engineering Graduate in ECE, CS, with 0–2 years of experience.
What is the salary for Jr Customer Service Executive - Global Network Operations at Tata Communications in Mumbai?
The post lists ₹3–5 LPA.
How do I prepare for the Tata Communications interview?
Revise the skills the post asks for (Change Management, customer escalations and incident handling) and practise common fresher interview questions on FleetCode.