CSC Global is hiring Service Desk Intern

Role Summary

Join the Global IT Organization at CSC as a Service Desk Intern where you'll gain hands-on experience in a high-performing IT environment. You’ll provide direct technical support to both onsite users and global teams, working alongside experienced IT professionals. This internship is ideal for candidates seeking to deepen their understanding of enterprise IT systems, ticket management, and service delivery.

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Key Responsibilities

• Assist in resolving tech and operational queries for internal and external teams
• Support daily administrative and IT service tasks
• Help in preparing reports, documentation, and presentations
• Participate in project collaboration, meetings, and workshops
• Follow standard operating procedures and utilize internal knowledge bases
• Provide remote and local desktop support under supervision
• Engage in problem analysis and contribute to solution development

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Candidate Profile

• Energetic and adaptable team player
• Effective verbal and written communication skills
• Strong attention to detail and organizational capabilities
• Basic understanding of IT systems and scripting tools
• Ability to manage tasks independently and collaboratively
• Comfortable working in a fast-paced and evolving environment

Technical Skills Required

IT support, Microsoft Office, PowerShell, Terminal, CMD, communication skills, problem-solving, ticketing tools, remote assistance, reporting, documentation, organizational skills

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Perks and Learning Opportunities

• Exposure to global IT service operations
• Development of scripting and troubleshooting skills
• Collaboration with international teams
• Opportunity to work on real-time tickets and tools
• Experience in enterprise-grade infrastructure

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Why Join Us

• Work with global clients and top-tier teams
• Career mobility and leadership training
• Competitive benefits and performance bonuses
• Inclusive, people-first work culture
• Access to professional certifications and ongoing learning
• Participate in meaningful CSR initiatives like CSC Gives Back

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Note: CSC only accepts resumes from approved recruitment partners. Applications submitted via unauthorized sources will be treated as direct applications, and no referral fees will be honored.